The Skin Coaches - "Your destination of all things Skin & Beauty in the Outback".

SKIN TIPS & FREQUENTLY ASKED QUESTIONS 

 

Why the Skin Coaches?

We specialize in Skin Treatments, Laser & Advanced Hair Removal Treatments & all Beauty Therapy. We have won over 23 Awards - some of those being the first in our region to represent the Australian Beauty Industry & have won 2019 Northern Outback Business of the Year.  

With over 1000 before & after proven results photos - your skin goals are our goals! 

Our Mission

TO MAKE PEOPLE FEEL BEAUTIFUL

Our Vision

TO TRANSFORM, EDUCATE & IMPACT YOU & YOUR SKIN AND TO BE THE ‘DESTINATION CLINIC IN THE OUTBACK’

Our Values

CONSISTENT, SUPPORTIVE, INNOVATIVE, KNOWLEDGEABLE, PASSIONATE, ADVANCED & RESPECTFUL

The Background story..

Originally established in 2010 as "MtIsa's Natural Beauty & Spray Tanning", as continually wanting to grow within the industry and within the community we have followed the latest trends of the Beauty & Skin Industry, listened to our guests needs and have resulted in re branding and reopening our new clinic "The Skin Coaches" in 2019. 

We are continually educating ourselves with the latest industry trends, skin & latest technology education to share to our guests.

We cannot wait for you to visit us in our beautiful outback dessert space, with our carefully chosen products & for us to start your skin journey with us today. 

 

FACIALS & SKIN TREATMENTS

I want to book for a Facial but I am unsure what to book for?

We recommend you booking in for a Skin Coaches Consult first - this is a one on one skin coaching consultation including a thorougher look at your skin through our OBSERVE Skin Analysis Machine which looks at the different angles of your skin. We examine your current condition of your skin, educate you on how to achieve your skin goals, giving you a clear recommendation, product prescription & test spotting with machinery to suit everyone's budget & needs - Everything you will ever need to know about your skin. Book a Skin Coaches Consult HERE

If you are wanting a facial treatment you can book either a 30min Skin Coaches Facial, a 60min Skin Coaches Facial or a 90min Skin Coaches Facial - these treatments are tailored to you & include product recommendation - however at the Skin Coaches to get the best results we recommend everyone to have a Skin Coaches Consult first followed by a facial. 

 

Do I have to have my photos taken?

 No, you don't - however we recommend that you let us take photos of your skin so we can file them privately in your folder & go back & use these as evidence of your progress. 

We will always ask for a signed consent form before using your photos for marketing purposes. 

 

How long should I allow for a facial?

Depending on what you are booking in for, we recommend that allow 30 minutes for a Skin Coaches Consultation & between 30-90 minutes for each facial (depending on what you are getting done). Check with your Skin Coach or the Host upon booking for accurate timing & please see our Booking Policy to arrive correctly. We will always try to contact you if we are running behind & are mindful of not keeping you waiting longer or extending your time planned in the clinic if possible. 

 

What is your best treatment for Pigmentation?

There are two types of Pigmentation - so we always like to work out the 'core root' of your particular pigmentation & work on correcting the 'dysfunction' of your skin for optimal results. 

Each person is going to get different results depending on their skin condition. We recommend mixed modalities that are tailored to you & your skin with at home care prescriptive from your Skin Coach, internal gut (hormonal) health addressed & in clinic treatments. We can give you a clear guideline of these at a Skin Coaches Consult. Book a Skin Coaches Consult HERE

Some of our most popular treatments are the WOW Transformation Facial for Pigmentation, IPL, 10 years younger in 10 days & the Biakhu series.

See more here. 

 

What treatment is best for anti-aging?

There are many reasons for anti-aging externally & internally- so we always like to work out the 'core root' of how to slow down the anti-aging process & work on correcting the 'dysfunction' of your skin for optimal results. 

Each person is going to get different results depending on their skin condition. We recommend mixed modalities that are tailored to you & your skin with at home care prescriptive from your Skin Coach, internal gut (hormonal) health addressed & in clinic treatments. We can give you a clear guideline of these at a Skin Coaches Consult. Book a Skin Consult HERE.

Some of our most popular treatments for anti-aging are the DMK Muscle Banding Series, Dermapen Microneedling with Muscle Banding, 10 Years Younger in 10 Days & IPL photo rejuvenation. See more here.

 

My partner really needs to do something with his skin, what should he do?

 Depending on your partners skin condition - sometimes we understand that it's hard enough just to get them to use a basic cleanser in the shower sometimes, however their skin is just as important to be looked after!

Book your partner in for a tailored Skin Coaches Consult & a facial and we can do the rest. 

Book a consult followed by a Skin Coaches 'ManEnzyme' this is tailored specifically to them & their current skin concerns. - If you are booking for your partner, please advise on any skin concerns you or they currently have also.

Some of our most popular facials for men are; Microdermabrasions, Oxygen Peels & the DMK ManEnzyme.

Some of our most popular at home presctives for men are our DMK Deep Pore Cleanser, the ACU Masque, the OCosmedics exfoliating cleanser & the OCosmedics Recovery Cream. See products here. 

 

What is the best treatment for acne?

There are many reasons for acne externally & internally (mainly internally)- so we always like to work out the 'core root' of how to correct, clear & calm the acne & work on correcting the 'dysfunction' of your skin for optimal results. 

Each person is going to get different results depending on their skin condition. We recommend mixed modalities that are tailored to you & your skin with at home care prescriptive from your Skin Coach, internal gut (hormonal) health addressed & in clinic treatments. We can give you a clear guideline of these at a Skin Coaches Consult. Book a Skin Consult HERE.

Some of our most popular treatments for Acne are DMK Enzymes, IPL Acne, LED, Dermpaen Micro needling, Alkerlines & Resurfacing treatments. 

See more here.

 

What is the best treatment for dry skin?

There are many reasons for dry skin externally & internally (usually all related to Low Water Levels in the deeper voids of the skin) so we always like to work out the 'core root' of how to hydrate, increase TEWL (trans-epidermal water loss) & work on correcting the 'dysfunction' of your skin for optimal results. 

Each person is going to get different results depending on their skin condition. We recommend mixed modalities that are tailored to you & your skin with at home care prescriptive from your Skin Coach, internal gut (hormonal) health addressed & in clinic treatments. We can give you a clear guideline of these at a Skin Coaches Consult. Book a Skin Consult HERE.

Some of our most popular treatments for Dry Skin are DMK Enzymes, Hydrating Facials, Dermapen Microneedling & IPL Photo Rejuvenation See more here.

Some of our most popular skin care products are; the DMK Wetter than Water, DMK Seba E Oil, our EFA's & the OCosmedics Youth Activating Oil Balm.

See more on Products HERE

 

How many treatment do I need until I see a result?

Great question! What are we treating? How are we treating? What are you doing at home to maintain these results? What is the current condition of your skin? How many treatments are you having? What are you using at home? Are you following all post & pre instructions from the Skin Coach?

The answer for how many treatments you will need will depend on you as an individual and what you are having done.

It is best to check with your skin coach around this some treatments take a series to see the correct results & others take one. 

 

What is the difference between your products & others?

Where they penetrate & what they do! 

When choosing the right skin care solution it is important to understand what your ultimate goal is. In the past skincare has been more about relaxation than skin correction simply because technology was not as advanced or results driven as it is now. Actives focused on hydration and nourishment and not skin function and cellular optimisation. As a result of international innovation and medical contribution our choices are many hence understanding the different categories of skincare is integral.
 

Cosmetics (what we don't stock! at the Skin Coaches) 

This is the category that most of us know and use when we don’t know any better. Cosmetics are normally luxe (price ranges from $5.00 - $500+ a product), they feel beautiful (because they are laden with silicone), smell great (because they have added fragrance and colour) and have a hint of active ingredients (so that they can make claims of being much more than they could ever truly honour). These products are packaged in gorgeous bottles and jars and are more often than not endorsed by a paid five star celebrity (that we know can’t be using the brand if he or she looks as amazing as they do). These products are sold over the counter because they are safe. They are safe because there isn’t much of anything in them and nothing can go wrong. Beautiful to use but no skin benefit here. Oh and beware of these brands many use high levels of silica, mineral oil, petroleum, parabens, SLS …just to name a few.
 

Cosmeceuticals (What we don't stock! at the Skin Coaches) 

“Cosmeceuticals refers to the combination of cosmetics and pharmaceuticals. Cosmeceuticals are cosmetic products with biologically active ingredients purporting to have medical or drug-like benefits. Dermatological research suggests that the bioactive ingredients used in cosmeceuticals have benefits beyond the traditional moisturizer…” So what we are hearing here is that unlike cosmetics that have insignificant levels of actives cosmeceuticals are the first category of skincare that can make a skin difference. Whilst they may look and feel like a cosmetic they tend to have the nasties removed (some better than others) and they use the right amount of active ingredients that can make a visible skin difference. Cosmeceutical treatments are indulgent and relaxing without compromising on results.
 

Cosmedics / Cosmedicals (What we stock!) 

Cosmedics is the acknowledgement of medical science and its entry into skin treatment as recent as only the last couple of years. Through medical research scientists have discovered, developed and engineered active ingredients, peptides and antioxidants that have the ability to retain and regain normal skin function and cell optimization.

Furthermore the discovery of biomimetic bases and peptides as well as the encapsulation of active ingredients ensures optimum delivery of these ingredients at cellular level. Cosmedics isn’t skincare rather skin medicine. Unlike cosmetics, cosmedics requires a skin expert to tailor a personal skin health prescription for every skin, this will ensure the skin has a chance to acclimatize to the actives and avoid sensitisation.

Cosmedics may cause visible responses in the skin all part and parcel of an “active” medical grade action. Cosmeceutical and Cosmedics have been developed to combat the five major causes of aging. Without an active approach these five causes and their domino effect would be left untreated and ultimately lead to deterioration of skin health, ultimately resulting in compromised skin function, cellular activity and visible aging.

OCosmedics

The true beauty of an individual lies in self confidence. We celebrate its potency; write about it, sing about it and succumb to its allure. As an individual you’ll know the condition of your skin takes a lead role in determining your self confidence. With confidence comes empowerment.
O Cosmedics lays the foundation for timeless beauty and gives you the chance to show your true beauty.

DMK Skin Revision Home Prescriptive products are created based on decades of research, knowledge and experience to produce precise formulations. Each product is designed to work with specific internal functions of the skin by matching the body’s chemistry to work effectively in tangent with DMK professional treatments.

 

I see that you have the DMK Enzyme Treatment, I have seen some other ones that look similar, what is the difference?

Imagine looking down through the top of the skin, think of the inside of the skin like a factory, the product that factory produces is the skin you see on the surface. DMKs signature Enzyme Therapy treatments works to revise the skin to be functioning like a young healthy skin would.

Over 40 years has been spent perfecting DMK’s signature Enzyme Therapy treatments, utilising the beneficial effects of transfer messenger enzymes. It encourages blood circulation, oxygenation and the lymphatic drainage system while simultaneously, through reverse osmosis, helping to flush away toxins and free radicals as well as stimulating collagen production. Formulated to be the basis of all DMK Skin Revision treatments to enhance optimal skin function, Enzyme Therapy works to create long-lasting results.

Experience the difference. When you have a DMK treatment the DMK Skin Revision Technician will discover your main concerns, thoroughly assess the skin from a functional and structural perspective and tailor a bespoke treatment, combining various DMK formulations, followed by our signature Enzyme Therapy Masque. Not your ordinary facial, we make a difference by doing things differently. 

 

What is the best treatment for red skin?

There are many reasons for redness in the skin externally & internally (inflammation, impaired barriers & dehydration)- so we always like to work out the 'core root' of how to correct & calm the redness & work on correcting the 'dysfunction' of your skin for optimal results. 

Each person is going to get different results depending on their skin condition. We recommend mixed modalities that are tailored to you & your skin with at home care prescriptive from your Skin Coach, internal gut (hormonal) health addressed & in clinic treatments. We can give you a clear guideline of these at a Skin Coaches Consult. Book a Skin Consult HERE.

Some of our most popular treatments for Redness are Enzymes & LED to begin with. See more here.

 

My skin has been so dry since being in Mount Isa, what should I do?

 This is so normal, different external & internal factors will influence this including the drier climate, water & harsh free radicals & at the Skin Coaches - we are you experts in this. 

We recommend booking in for a Skin Coaches Consult HERE we will assist you in everything you need to know! 

 

Do I need to wash my face before my facial appointments?

Nope! We will take care of you! You don't need to do anything, we will always cleanse your skin. 

 

Will my skin peel & flake after my facial?

 Not always no - some of our treatments may, however your skin coach will always consult you before performing any treatments that may do so. This can also vary depending on the current condition of your skin. 

 

Will my skin be really red after my facial?

Some of our treatments such as Microneedling & sometimes Enzyme therapy may appear slightly red or pink due to the treatment and increased bloody & oxygen to the skin often this can last anywhere between 20min to 30min. If you are concerned about your skin appearing red or have somewhere to be after your facial please advise your skin coach and they can apply mineral make up. But generally, with most of our skin treatments your skin will appear glowy, clean, fresh and bright! 

But once again your Skin Coach will always consult you before performing any treatments that may do so. This can also vary depending on the current condition of your skin. 

 

What do I need to do after my facial?

Nothing! We always want you to leave feeling refreshed, renewed, cleansed and relaxed! All of the facials finish with our specialty 'transdermal infusion' which is a number of different serums, ingredients and products infused into the skin which is best left for a minimum of 6-8 hours for the best result. Because of the transdermal infusion we recommend no exercising or swimming etc afterwards until the next day and just enjoying your new, fresh, healthy skin. For all of our treatments, we also recommend no exfoliating or use of Vitamin A products for at least 4 days afterwards and to ensure you are being consistent with your regular products and SPF the next day. 

 

I have an event on this weekend will my skin look ok after my facial? I am just a bit worried. 

 Absolutely it will look ok! As mentioned above most of our facials have minimal downtime and more often than not, you will go to your event on the weekend looking fresh, bright and renewed. You will find your skin will look hydrated and your make up etc. will sit and look a lot better. However, always advise your skin coach if you have an important event on before your treatment - to ensure they can give you that extra WOW if necessary. 

 

Does the facials hurt?

 At the Skin Coaches, our facials are meant to be enjoyable, beneficial and relaxing. However, sometimes treatments such as Micro needling can be uncomfortable. Or some treatments that may involve AHA's or specialty ingredients can tingle, itch or give you a slight 'peppery hot' sensation - however your skin coach will always advise you if this is the case and be there for the process and these sensations only last about 2-5 minutes. 

 

DERMAPEN MICRONEEDLING SKIN TREATMENTS

What should I do after my Dermpaen Micro Needling treatment? 

 

What should I do before my treatment?

 

Does Dermapen Micro needling hurt?

 

How many treatments do I need?

 

I saw Dermapen Micro needling somewhere else cheaper than your price?

 

BODY TREATMENTS

 

 

WAXING TREATMENTS

 

 

GENERAL QUESTIONS 

What if I purchase a skin program or laser package and have to leave town? 

 

I haven't been well, should I still come to my appointment? 

 

Do you have packages for group parties?

 

What if I can only come to the clinic after hours?

 

Are you open Sundays?

 

I am pregnant, can I still have treatments done?

 

Can I use my treat card points for products?

 

Do you do filler injections?

 

Why have you chosen your brand of products that you use?

 

Some of the treatments are expensive, why is that?

 

Do you have payment plans?

 

Who should I book in with?

 

How long do you recommend I book in advance? 

 

Do you do Lash Extensions?

 

Do you do Nails?

 

Do you do threading? 

 

Why do you have a no child policy?

Due to insurance and safety matters, it is very important that we can not allow your children to come with you inside our treatment rooms. We also strive on giving our guests the most relaxing experience possible, so we please ask that you do not bring you children with you so we can ensure your experience & our other guests who are having treatments done is the best possible. 

 

Can you get health rebate on your massages at the Skin Coaches?

 

Where are you located?

The Skin Coaches are located at Shop 3/23 Miles Street, right next to City & Country Realty!

 

What do I do if I want to work at the Skin Coaches?

 

Do you have a Cosmetic Injector Nurse?  

 

What happens if I cancel my appointment within 24 hours of the appointment time? 

As a Guest, when booking an appointment you will be required to pay a deposit. Deposits will be forfeited if you cancel your appointment without 24 hours notice, you are more than 15 minutes late to a scheduled appointment or you don’t show up to your appointment. 

 

 

OUR TOP 10 SKIN TIPS . .

 

"Excellent customer service with friendly staff. Great range of products & treatments! Would definitely go back for more."

-Abbey
 

SKIN TREATMENTS

We are famous for transforming skin - see our extensive treatment menu! 

GET YOUR SKIN GOALS NOW!

LASER

SHR, IPL, E-Light, Laser - Find out it all out & find out what is best for you.

BE HAIR FREE HERE

PAMPER PASSES 

Give the gift of Great Skin, Laser or Pamper! 

BUY A PAMPER PASS TODAY!

BROW TATTOOING 

From Brow henna to tattooing, full body waxing & More!

GET BROWS ON FLEEK HERE
BOOK ONLINE